Troubleshooting
My connection is down - How can I fix it?
🔧 Quick Fix – Try This First!
If your internet connection is down, try this simple step:
> Unplug the black cable from the device (the black cable from the roof) then plug it back in securely.
> After that, wait 5 minutes to see if your connection comes back.
This quick reset often restores your connection.
If it doesn’t work, please reach out to our support team — we’ll be happy to help!
If your internet connection is down, try this simple step:
> Unplug the black cable from the device (the black cable from the roof) then plug it back in securely.
> After that, wait 5 minutes to see if your connection comes back.
This quick reset often restores your connection.
If it doesn’t work, please reach out to our support team — we’ll be happy to help!